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Your Management Team

Lauren Kern
First Rate Property Management
A Certified Residential Management Company®
Leasing
Office Support Team Member
208-321-1900 x112

As the Office Support Team Member of First Rate Property Management, it is my job to coordinate customer service at the front desk. I direct incoming calls to the best person to meet your needs. I also answer your questions about our available rental properties and schedule showings.  I apologize in advance if you call and the auto attendant picks up. This means that I and all of the other leasing agents are all on the phone assisting others. To meet your needs, First Rate Property Management has created a very interactive website. Our rental listing includes photos and specific descriptions of each property. You can even apply on-line. If you prefer, feel free to email any of us. Thank you!

Brianne Schultz
First Rate Property Management
A Certified Residential Management Company®
Office Support Team Member
208-321-1900 X108

Bri is First Rate’s “Jack-of-all-trades”! She has been with First Rate since October 2018 and has quickly become a part of the family. She was born and raised in Boise and wouldn’t have it any other way. She likes being able to share her love for Boise with our tenants. Bri’s job at FRPM is to assist with all the departments. She quickly became a well rounded and highly valued employee.

In the early mornings Bri also coaches a high school cheer team. When she has spare time she likes to explore the world outside and spend time with freinds & family. Bri enjoys being able to interact with clients on a personal level and help tenants find a home that works for them!

Julie Tollifson
First Rate Property Management
A Certified Residential Management Company®
Leasing
Leasing Team Leader
(208) 321-1900 x109

Julie serves First Rate as the Leasing Team Leader. She has worked at First Rate since October 2017. Before First Rate, Julie was getting her degree in Operations Management and Human Resources at the University of Idaho. Go Vandals! Julie has been a member of the National Association of Residential Property Management since July of 2018.

Julie’s job is to oversee the leasing department, streamline processes within the company, communicate with tenants, vendors and owners, and support the First Rate team whenever it is necessary. Julie is eager to educate herself, others, and to get involved however possible.

Julie enjoys spending time with her friends & family, a relaxing puzzle or two in the winter, a hike or two in the summer, but there is nothing quite like binge watching Friends on Netflix. Julie has lived in Boise since August of 2017 but originally grew up in a small town north of Seattle.

Amanda Burrows
First Rate Property Management
A Certified Residential Management Company®
Leasing
Senior Leasing Team Member
(208) 321-1900 x107

As a member of the leasing team, the most rewarding part of my job is listening to a prospective tenant's needs in order to locate suitable accommodation that will satisfy his or her requirements. I assist potential tenants in finding their next home by showing them available properties, guiding them through the application process, and executing the Rental Lease Agreement. I also help sustain a peaceful living situation for our valued tenants by providing excellent customer service while addressing any questions or concerns that they may have.

Lesley Marks
First Rate Property Management
A Certified Residential Management Company®
Leasing
Leasing Team Member
(208) 321-1900 x102
Arica Elordi
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Leasing
Leasing Team Member
208-321-1900

Arica is a phenomenal addition to our leasing team. She has been a part of the team since August 2018. Arica has worked in property management since 2014 and has a passion for the industry. She works to create a seamless rental process for the tenants, provides excellent communication internally and externally, and continues to help First Rate grow and develop its processes and efficiencies.

In Arica’s free time she enjoys camping, hunting, and fishing with her husband and kids. Arica is a wonderful personality to have around the office and we love having her! Whether it be helping out around the office or providing an emergency mid-day snack, Arica is always willing to be a team player. 

Velia "V" Lucero
First Rate Property Management
A Certified Residential Management Company®
Leasing
Showing Team Member

Vellia is our rockstar showing agent! She is a wonderful addition to our team and we love having her out there meeting all prospective tenants at their scheduled showings. Vellia “V” has worked for First Rate since March of 2018. She loves meeting prospective tenants, roaming around Boise & Meridian, and spending time with the gang back at the office.

For fun, V likes to spend time with her family and read. She is currently competing with her 13 year old niece to be the first to finish the Hunger Game series.

V has lived in Boise for 4.5 years and absolutely loves it. She enjoys going to the park with her husband and dog.

 

Chris Spengler
First Rate Property Management
A Certified Residential Management Company®
Maintenance
Maintenance Team Leader
Lacey Hofman
First Rate Property Management
A Certified Residential Management Company®
Maintenance
Maintenance Team Member
(208) 321-1900 x106

Lacey is the newest member to the team! She started at FRPM October 2018. Lacey is our awesome Maintenance Team Member! She came to us with 2 ½ years of property management experience. She has previously worked in leasing but has extensive knowledge in the industry as a whole. Lacey has a degree in Criminal Justice. Lacey is always quick to respond to work orders, communicates effectively, and has the drive to succeed that FRPM looks for.

Lacey has two children. Her oldest is 11 years old and youngest is 4. In the summer time Lacey loves to ride four wheelers, go camping with her family, and take long road trips! In the winter, you’ll find her cozying up on the couch watching movies or playing games with her family. Her favorite TV Show is Grey’s Anatomy, even after the 98th season!

Jake Behm
First Rate Property Management
A Certified Residential Management Company®
Maintenance
Maintenance Tech
Kurtis Tarbet
First Rate Property Management
A Certified Residential Management Company®
Accounting
Accounting Team Lead
208-321-1900 x110

I started with FRPM in December of 2017.  I will assist with all the day to day tasks with in the accounting department.  I also handle both the financials for FRPM as well as the HOA's that we manage.  

I graduated with a B.B.A. in Accounting from Boise State University. I have experience in distribution companies, maintenance repair operations, as well as retail companies. I enjoy many aspects of working at First Rate. The people are so fun and atmosphere is hard to beat.  I grew up in the Treasure Valley and I absolutely love Idaho. When I am not crunching numbers I love to fly fish and I get out as much as possible in the beautiful Idaho scenery. I am a big fan of dogs, especially Labs. I look forward to serving those looking for homes in this great city!

Rose Pallman
First Rate Property Management
A Certified Residential Management Company®
Accounting
Accounting Team Member
(208) 321-1900 x103

I joined First Rate Property Management in June of 2017. I have a Bachelor's Degree in Science & Commerce- Accounting Major. I have been working in accounting field for more than 15 years ( ) plus my 7 1/2 years experience in Property Management. My job is to assist our accounting team leaders on our financial services including Accounts Receivables; Accounts Payables; Itemized Security Deposit & other financial reports that we need to provide for our owners, investors & customers. I am very honored to be part of a First Rate Team. FRPM is a great place to work & a great place to find your next home. First Rate Property Management Team - always at your service. 

McKenzie Miles
First Rate Property Management
A Certified Residential Management Company®
Accounting
Accounting Team Member

McKenzie is First Rate’s newest member of the accounting team but she has displayed phenomenal professional skills, adaptability, and growth in the short time she’s been here. McKenzie started at First Rate in September 2018. She makes sure bills get paid, communicates with tenants on their balances, and helps tenants to come up with a payment plan. This job is certainly not the easiest and McKenzie does a great job of advocating for both the owners and the tenants in the fairest way. Her favorite part about working for First Rate is the amazing team! First Rate makes working fun and enjoyable.

McKenzie loves spending time outside with her family. She has a 5 year old, 2 year old, and a 1 year old. In the summer, you’ll find them camping and dirt biking almost every weekend. And in the winter, they love to craft, watch movies and get comfy! McKenzie’s contribution to the team is exceptional and we are so lucky to have her!

Kristen Curtis, RMP®
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Residential Management Professional®
Executive Assistant
(208) 321-1900 x115

As the Executive Assistant, I provide support to the entire First Rate Property Management Team by spreading my knowledge of the property management industry with all team members.  I have experience in all departments, and continue to expand my skills through ongoing improvement and education.  I enjoy interacting with tenants and property investors and I take pride in providing the best service possible.

I began with First Rate in 2014 as a showing agent, and over the years I worked my way up through the Leasing Team and became the Leasing Team Leader.  Through hard work and dedication to First Rate, I became a member of the Operations Team as the Executive Assistant.  As an active member of NARPM (National Association of Residential Property Managers), I participate on the local and national level and in 2017, I received my RMP (Residential Management Professional) designation.   I  know that First Rate Property Management is an excellent property management company, staffed with a dedicated team who all take their careers seriously. 

Jim Sharone
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Vice President
208-321-1900 x105

As the Vice President, I support the accounting, leasing, and maintenance divisions and their Team Leads. My job is to ensure each division's success through planning, guiding, and jumping in to help whenever and wherever needed. I am always looking for ways to provide better services to our Tenants and Owners through new and/or improved processes or ideas.

I graduated from Montana State University with a Bachelor's Degree in Sociology. I also have over 17 years in single and multi-unit retail and operations management. I also recently became an active member of NARPM (National Association of Residential Property Managers).

Melissa Sharone, MPM® RMP®
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Master Property Manager®
Residential Management Professional®
President
(208) 321-1900 x113

As the President of First Rate Property Management, my job is to oversee the daily tasks of the accounting, leasing and maintenance divisions.  I have been working for First Rate since 2010 and I truly enjoy being a part of the day-to-day activities pertaining to our owners' investments. It is my daily goal to provide any assistance that our staff needs and continue to provide excellent customer service to all of our owners, tenants and vendors. I am confident that I can provide the service that you deserve. I am always available by phone or e-mail to go over any questions you may have pertaining to First Rate and its operations.

I graduated from Boise State University with a Bachelor's degree in Communications. I am an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels.  I have served as the membership chair for the SW Idaho NARPM chapter for the past 2 years.  I have also served as the NW regional ambssador for 2 years. I currently serve as the 2018 SW Idaho Chapter President as well as  the National Designation Mentor Chair. I received my RMP (Residential Management Professional) designation in 2016 and my MPM (Master Property Manager) in June of 2018.  I am always looking to further my property management education by taking classes, participating in conferences and attending national conventions on a yearly basis. 

Tony Drost, MPM® RMP®
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Master Property Manager®
Residential Management Professional®
Chairman

Thank you for taking the time to learn more about First Rate Property Management. I am blessed with a great team of dedicated professionals who serve our property owners and tenants well. I have been an investor and Landlord since 1990. I have a BA degree in Operations Management. I have earned professional designations as a Master Property Manager and a Residential Management Professional. Our company has also earned the very prestigious Certified Residential Management Company designation. I served as the National President for the National Association of Residential Property Managers in 2011 and as President of the SW Idaho Chapter in 2005.  I am also a former National Property Management Instructor for NARPM®.

As an Associate Broker with Swope Investment Properties, I often assist our clients with the buying and selling of their investment properties.

Robert Waldron
First Rate Property Management
A Certified Residential Management Company®
Resident Manager
Barlow Apartment Resident Manager
(208) 283-5247