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Request for Review of Charges

The purpose of this review is to make sure that you have the opportunity to provide additional information when you are not satisfied with the rationale for the charges on your account. Once this form is submitted, our review committee will objectively review all information, including your comments, solicit any additional information and/or approval from the Management Team and make any appropriate adjustments. The process will follow the following steps:

  1. Submission of the Request for Review of Charges (by you) within five (5) days of receipt of tenant balance statement.
  2. Review Committee will re-assess based on all available information including your account.
  3. Within five (5) days of the submission date, you will be notified via e-mail of the Committee's findings along with any adjustments or explanations.
  4. If there are any adjustments to the account based on the findings you will receive a Mutual Release Form (to be signed within five (5) days) and then either a check or possibly an invoice for additional amounts owed.

If you would like First Rate Property Management, Inc. to conduct this review, please complete the following information in as much detail as possible.

In the space below, state exactly what you are disputing regarding the charges on your account, your evidence and your suggested resolution. Be specific. If you wish to provide any documentation that helps make your point, such as e-mails, pictures, or any other documents, please mail or bring copies of them to:
First Rate Property Management
Review Committee
7150 Potomac Drive
Boise, ID  83704

Include your name and the property address with any supporting documentation that you submit to the Review Committee. All supporting evidence must also be received within five (5) days of your receipt of the tenant balance statement.