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Your Management Team

Randi Reiley
First Rate Property Management
A Certified Residential Management Company®
Leasing
Office Support Team Member
208-321-1900 x112

As the Office Support Team Member of First Rate Property Management, it is my job to coordinate customer service at the front desk. I direct incoming calls to the best person to meet your needs. I also answer your questions about our available rental properties and schedule showings.  I apologize in advance if you call and the auto attendant picks up. This means that I and all of the other leasing agents are all on the phone assisting others. To meet your needs, First Rate Property Management has created a very interactive website. Our rental listing includes photos and specific descriptions of each property. You can even apply on-line. If you prefer, feel free to email any of us. Thank you!

Kristen Curtis, RMP®
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Residential Management Professional®
Leasing
Leasing Team Leader
(208) 321-1900 x115

As the Leasing Team Leader, I encourage and support my team to provide excellent customer service to potential tenants, current tenants and property owners. I assist potential tenants in finding their next home by showing them available properties, guiding them through the application process, then executing and explaining the Rental Lease Agreement to the new tenants. I help maintain a safe and peaceful living environment for our valued tenants by helping address any questions or concerns they may have. I communicate with property owners to assist in maintaining the condition of their properties to help protect their investment, and I secure long-term leases and renewals for owners nearly every day.

I began with First Rate in 2014. I enjoy interacting with applicants, tenants and owners and I take pride in providing the best service possible. I feel and know that First Rate Property Management is an excellent property management company, staffed with a dedicated team who all take their careers seriously.

Julie Tollifson
First Rate Property Management
A Certified Residential Management Company®
Leasing
Leasing Team Member
(208) 321-1900 x109

I joined First Rate Property Management in October of 2017. I have a Bachelor’s degree in Operations Management and Human Resources from the University of Idaho. I moved from Seattle to Boise in August 2017. Being a member of the First Rate Property Management team has not only been a blast, but a great learning experience. I love my job for a lot of reasons but I feel most fulfilled when I can assist prospective tenants in their journey to find a home, provide a seamless transition for the tenants in the Move In process, and provide exceptional customer service to tenants and property owners. 

Amanda Burrows
First Rate Property Management
A Certified Residential Management Company®
Leasing
Leasing Team Member
(208) 321-1900 x107

As a member of the leasing team, the most rewarding part of my job is listening to a prospective tenant's needs in order to locate suitable accommodation that will satisfy his or her requirements. I assist potential tenants in finding their next home by showing them available properties, guiding them through the application process, and executing the Rental Lease Agreement. I also help sustain a peaceful living situation for our valued tenants by providing excellent customer service while addressing any questions or concerns that they may have.

Kelsey Smith
First Rate Property Management
A Certified Residential Management Company®
Leasing
Leasing Team Member
(208) 321-1900 x102
Tyler Brown
First Rate Property Management
A Certified Residential Management Company®
Maintenance
Maintenance Team Leader
(208) 321-1900 x104

I joined First Rate Property Management in July of 2016. I am a current student at BSU, working towards a Bachelors in Multidisciplinary Studies with a Leadership Certificate and HR/Conflict management.  As the Maintenance Team Leader for First Rate Property Management, my main duty is to oversee the Maintenance Team and to coordinate the day-to-day maintenance and turnover of properties after a tenant moves out. I conduct move-out inspections with the vacating tenant to go over any necessary repairs and cleaning needed to get the property ready for the next tenant. After the contractors are done with their work, our team ensures that the work has been done to an appropriate quality level and that the property is "rent ready." I also coordinate annual projects, such as HVAC fall and spring servicing and other preventative maintenance, to ensure the quality and to maintain the value of our owners' properties.

Tyler Selee
First Rate Property Management
A Certified Residential Management Company®
Maintenance
Maintenance Team Member
(208) 321-1900 x106

I joined the First Rate team in August of 2017. I have a background in Project and Vendor Management from my years in logistics that I have brought to the industry of property management. As a member of the maintenance team, I coordinate with our top-notch maintenance vendors to help tenants with any issues that come up while making sure the impact to the tenant’s day-to-day life is as minimal as possible. Additionally, I assist in the conception and implementation of projects such as our annual HVAC servicing and Preventative Maintenance. I am proud to be a part of this fantastically enthusiastic and caring group of people at First Rate Property Management. 

Rose Pallman
First Rate Property Management
A Certified Residential Management Company®
Accounting
Accounting Team Member
(208) 321-1900 x103

I joined First Rate Property Management in June of 2017. I have a Bachelor's Degree in Science & Commerce- Accounting Major. I have been working in accounting field for more than 15 years ( ) plus my 7 1/2 years experience in Property Management. My job is to assist our accounting team leaders on our financial services including Accounts Receivables; Accounts Payables; Itemized Security Deposit & other financial reports that we need to provide for our owners, investors & customers. I am very honored to be part of a First Rate Team. FRPM is a great place to work & a great place to find your next home. First Rate Property Management Team - always at your service. 

Melinda Romero
First Rate Property Management
A Certified Residential Management Company®
Accounting
Accounting Team Member
(208) 321-1900 x108
Jim Sharone
First Rate Property Management
A Certified Residential Management Company®
Operations
208-321-1900 x105
Melissa Sharone, RMP®
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Residential Management Professional®
President
(208) 321-1900 x113

As the President of First Rate Property Management, my job is to oversee the daily tasks of the accounting, leasing and maintenance divisions. I have been working for First Rate since 2010 and I truly enjoy being a part of the day-to-day activities pertaining to our owners' investments. It is my daily goal to provide any assistance that my staff needs and continue to provide excellent customer service to all of our owners, tenants and vendors. I am confident that I can provide the service that you deserve. I am always available by phone or e-mail to go over any questions you may have pertaining to First Rate and its operations.

I graduated from Boise State University with a Bachelor's degree in Communications. I am an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels.  I have served as the membership chair for the SW Idaho NARPM chapter for the past 2 years and I will seve as the SW Idaho Chapter President in 2018.  I  currently serve as NW Region Ambassador as well as the National Designation Mentor Chair. I received my RMP (Residential Management Professional) designation in 2016 and I plan to obtain my MPM by the end of 2017.  I am always looking to further my property management education by taking classes, participating in conferences and attending national conventions on a yearly basis. 

Tony Drost, MPM® RMP®
First Rate Property Management
A Certified Residential Management Company®
Member of the National Association of Residential Property Managers®
Master Property Manager®
Residential Management Professional®
Chairman

Thank you for taking the time to learn more about First Rate Property Management. I am blessed with a great team of dedicated professionals who serve our property owners and tenants well. I have been an investor and Landlord since 1990. I have a BA degree in Operations Management. I have earned professional designations as a Master Property Manager and a Residential Management Professional. Our company has also earned the very prestigious Certified Residential Management Company designation. I served as the National President for the National Association of Residential Property Managers in 2011 and as President of the SW Idaho Chapter in 2005. I currently am a National Property Management Instructor for NARPM®.

As an Associate Broker with Swope Investment Properties, I often assist our clients with the buying and selling of their investment properties.

Robert Waldron
First Rate Property Management
A Certified Residential Management Company®
Resident Manager
Barlow Apartment Resident Manager
(208) 283-5247