Management Services

Market Analysis and Projections

First Rate Property Management conducts a market analysis for each of our properties. We subscribe to services, who accumulate rental data to assist us in creating comparable market analysis and  other research to maximize rents. 

Tenant Screening

Proper tenant screening can make the difference in how your property performs and how happy you are as a landlord. You don’t want to go with a company that just accepts a tenant who shows up with cash. That’s why First Rate Property Management’s screening criteria is one of the highest in the area. Credit reports, criminal background, employment verifications, and prior rental references are thoroughly checked. Our eviction rate is less than one tenth of one percent.

Payment of Expenses

At no additional charge, we will gladly pay any or all property related expenses to include the owner’s mortgage, hazard insurance, property taxes, and HOA dues. Copies of any bills or invoices are scanned and posted to our client’s online statements.

On-line Accounting

First Rate Property Management deposits your monthly proceeds directly into your checking account. You can review your account 24/7 by logging onto our secure site.  Your monthly statements are posted on the site and all support documentation and copies of any bills are scanned and posted for your review.

Reasonable and Dependable Maintenance Services

Due to our volume, First Rate Property Management is able to get many professional services at discounted prices. For example, we get carpet for less than most builders. Additionally First Rate Property Management’s automated system emails you a copy of any work order generated, so you know when work is being done. First Rate Property Management has a 24-hour emergency hotline for tenants to use in the case of an emergency.

Additionally, our maintenance FAQs include photos and videos which help our tenants properly troubleshoot maintenance issues, so that a service call is not necessary.  This saves our clients money.

Detailed Move-in and Move-out Inspections

First Rate Property Management conducts a 4 page move-in and move-out inspection form. The owner receives the results of these inspections via email to include photos. We perform each inspection as if we were headed to court. So on the rare occasion that we have to go to court, our superb documentation should prevail.

Enforcement of Lease Covenants

A drive-by inspection form is completed for each property at a minimum of once per month. If evidence suggests damages or neglect, notice to inspect the interior of the property is given. If minor infractions are found, the tenants are served with a warning notice and a follow up inspection is scheduled.

A Lease That Protects You

The lease speaks for itself. We used to say that our rental agreement is the best rental agreement in the area, but since so many companies have copied it nearly word for word, we no longer can say that.  Regardless, our rental agreement has not been beaten in court yet.

Rent Collection

A majority of our tenants pay their rent on-line or by auto debit. So our investor’s rent is collected in full and on time.

Consulting

We can assist potential owners in finding properties that cash flow. We can also make suggestions of low cost improvements to the dwelling that will increase rents as well as value. Tony has developed a special program that clearly spells out cash performance.

Showings

Our professional leasing agents meet tenants at the property and drive a clean and professional company car. Our properties show well so the combination of our professionalism and a rent ready property makes closing the deal much more successful.

Newsletters/blog

Each month our owners are emailed a newsletter that keeps our owners up to date with the sales and rental market as well as changes and improvements we make in our processes. Many of our owner’s have subscribed to our blog and receive updates as we post important information about the Boise rental market.

Handle All Complaints

Probably one of the biggest causes for Landlords to sell and run away from rentals is dealing with tenant complaints, excuses, or lack of attention to the property. We handle these for you so you don’t have to. All of our employees have been trained on dispute resolution and have great success creating a win-win situation.

Service Locations

By limiting our services to the Boise, Meridian, and Eagle areas we aren’t wasting our time in the car traveling all across the countryside. Our office is centrally located and we can get to our properties quickly.

Advertising

As you probably have already found out, we own the internet. Our website’s search engine optimization is the best in the area. Additionally, all of our listings are fed to over 100 other websites and search engines to include Craig’s list.